Listen to Melanie and Luke via http://hypertext.rmit.edu.au/~crosbie/Melanie_and_Luke.mp3 (3 minutes, 3MB).

Melanie is an experience technical writer, communicator, and trainer.

Luke is a straight talker. He says he's interested in content creation, as opposed to content management.

Luke has qualifications in IT and Marketing and studied for his MBA at Monash University. Melanie and Luke are a founding member of the emorphus consultancy (emorphus.com.au)

Melanie and Luke are CM Pros Australia participants, based in Melbourne.